Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:
- Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
- Display backlight stops working completely
Affected devices were sold between October 2016 and February 2018.
Apple will service affected MacBook Pro units, free of charge, Of course if the Macbook had been purchased through us then we can help and simply contact our support desk HERE.
To identify your computer's model and to see if it is eligible for this program, choose Apple menu > About This Mac. Eligible models are listed below.
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
Note: No other Mac notebook models are part of this program.
To prepare your MacBook Pro for service, please back up your data.
This worldwide Apple program does not extend the standard warranty coverage of your MacBook Pro.
If you believe your MacBook Pro was affected by this issue, and you paid to have your display repaired, you can contact Apple about a refund.
The program covers eligible MacBook Pro models for 4 years after the first retail sale of the unit.
Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.