Start a conversation

How to change your password.

This article will explain how to change your password for the 3 most common types.
Obviously depending on what the password is used for will differ in the way it is changed.
But we have listed the 3 most common types below.


1. Microsoft Windows (all versions)
When you are logged into your PC simply pressing keys CTRL, ALT, and DEL and choosing 'Change a password'.  It will then ask you to enter the old password followed by the new password you wish to use. You will then need to log off and back onto the computer to commit the change.
NB. If you cannot log into the computer with your password and need this changed because of this then as long as the computer is connected to the server, your password can be changed by your network administrator in which our Technical Team can help here.


2. Apple Mac
When you are logged into your Mac click the 'System Preferences' icon on the dock (looks like a silver cog).
Click 'Users and Groups' and select your user account.
Now click 'Change Password' on the right pane.
You will then need to log off and back onto the computer to commit the change.
NB. If you cannot log into the computer with your password and need this changed  then if there is another user with Admin rights they can do this for you from their login. But if not then you will need to perform a resetpassword command by starting the Mac in Recovery Mode and following below.

2a. Apple includes a tool with macOS or Mac OS X (depending on which version you are using) to replace a Mac's password. This is the best option if you have completely forgotten your password. Follow these steps:

  1. Turn off your Mac (choose Apple > Shut Down).
  2. Press the power button while holding down Command-R. The Mac will boot into Recovery mode. When you see the load bar appear you can let go of the keys. It may take a few minutes to load.
  3. Select Disk Utility and press Continue.
  4. Choose Utilities > Terminal.
  5. Enter resetpassword (all one word, lowercase letters) and press Return
  6. Select the volume containing the account (normally this will be your Main hard drive).
  7. Choose the account to change with Select the User Account.
  8. Enter a new password and re-enter it into the password fields.
  9. Enter a new password hint related to the password.
  10. Click Save.
  11. A warning will appear that the password has changed, but not the Keychain Password. Click OK.
  12. Click Apple > Shut Down.

Now start up the Mac. You can login using the new password.
NB. The Keychain (stores your remembered passwords for websites etc) will be lost unless you can remember your old password.


3. Microsoft Office 365 E-mails
If your emails are stored in the cloud using Microsoft Office 365 then you can change your password by following the steps below.
Log into the Microsoft Office Portal here using your email address and current password.
Once logged in click the COG at the top right of the screen and chose 'password'
It will then ask you to enter the old password followed by the new password you wish to use.
NB. If you cannot log into the Office 365 Portal with your password and need this changed then your password can be changed by your network administrator in which our Technical Team can help here.


Choose files or drag and drop files
Helpful?
Yes
No
  1. Scott harrington

  2. Posted

Comments