If your organisation uses SharePoint, you could run into a number of issues especially if you haven’t mapped the Sharepoint data to a Windows drive letter.
To map a SharePoint site as a network drive, you first need to obtain the address details of the SharePoint site or library you wish to map. Proceed as follows.
- Launch Internet Explorer, and go to the Office 365 sign-in page at http://portal.office.com.
It's important to use Internet Explorer, as this won't work in other browsers, not even the new Windows 10 browser, Edge. In Windows 10 you'll need to search for IE by hitting the Windows key and typing in "Internet Explorer".
- Enter name and password, say YES to the Stay signed in? box. (Important!)
- Navigate to the SharePoint site by clicking the Sharepoint Icon and then on the library you wish to map to. You may have to find it using the search box at the top.
The SharePoint address details are shown in the address box at the top of the display. You will need to return to this point for these details during the next two steps of this procedure.
Add the SharePoint site to Internet Explorer's Trusted Sites
Add the site to Internet Explorer's Trusted Sites as follows.
- From Internet Explorer, click the Settings icon in the top right hand corner of the Window and, from the dropdown menu, click Internet options.
The Internet Options pages appears.
- Click on the Security tab, then click Trusted sites.
- Click the Sites button.
The Trusted sites dialogue box appears.
- In the Add this website to the zone, text box, enter the ROOT site (for example, https://companyname.sharepoint.com) of the library you want to map.
Entering the ROOT site onto the Trusted sites list, prevents having to add individual trusted sites if connecting mapped drives to more than one library in the site.
- Click Add.
6. Once you have closed this option you will need to turn off Enable Protected Mode on the Security tab, then click Internet site, be sure to confirm the disclaimer.
7. Last option is to Enable SSL 3.0 in the advanced tab, scroll to the very bottom of the list and make sure "Use SSL 3.0" is ticked. Click Apply and OK.
Use the Map Network Drive wizard, to map the site as a network drive
Before starting the Map Network Drive wizard, briefly return to SharePoint and copy the full address of the document library that is to be mapped.
Keep this on your clipboard for Step 2 of the following procedure.
To access the Map Network Drive wizard, proceed as follows.
- Open File Explorer, and click Map network drive.
When you click Map network drive, you may be prompted with another dropdown menu. If so, then from the dropdown options, click Map network drive.
The Map Network Drive wizard opens.
- In the Folder text box, paste the full address of the SharePoint library that is to be mapped. Then, if necessary, remove any lower level sections of the address as highlighted below.
- Tick the Connect using different credentials checkbox.
- Click Finish.
A Windows Security dialogue box appears.
- Enter your Office 365 login credentials, and click OK.
Your SharePoint site is now mapped as a network drive, and may be viewed through File Explorer.
* Note.. If you have any issues opening the Mapped drives at a later date you may need to open Internet Explorer and log back into http://portal.office.com and then make sure you can still open the Sharepoint Site.
The the mapped drives should continue to work.