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Software Issues

Click here if you are having Software issues with your Mac.

  • Reinstalling OS X on your Mac

    Reinstall from macOS Recovery Start up from macOS Recovery The Recovery installs different versions of macOS depending on the key combination you press while starting up. Hold down one of the followin...

  • My Mac keeps freezing/slow

    Apple computers may show issues of being slow, freezing or constantly showing a beach-ball icon. These symptoms could be caused by a hardware issue in your Mac. Following the instructions below will r...

  • How to fix Slow Mac performance

    If your Mac is slow don’t start by downloading another program that claims it can boost your Mac speed and find or clean your Mac in minutes. Many times these don’t help fix what’s at the root of the ...

  • Setup 365 Email On iPhone

    This is a quick guide on how to setup a 365 Exchange Email account on your iPhone. You will need your email address and password in order to do this so please make sure you have this written down or s...

  • Setup Time Machine

    Set up Time Machine Time Machine is the built-in backup feature of your Mac.  When you connect an external hard drive directly to your Mac, you might be asked if you want to use the drive to back up w...

  • Persistent Beach Ball

    Ah yes, the spinning beach ball that refuses to go away. Sometimes it's a small, application-specific problem that's easy to solve, but other times it's part of a much bigger mess. If your Mac is toss...

  • Apple Mac Fusion

    Fusion Drive, a storage option on some iMac and Mac mini computers, combines a hard drive and flash storage in a single volume for improved performance and storage capacity. If your Fusion Drive is ca...

  • How to stop being asked to update your Mac

    There’s a few odd things about High Sierra and you will be getting constant notifications telling you to upgrade. You can’t even dismiss the notification: the options available to you are ‘Install’ wh...

  • macOS Reversion: How to Downgrade from Mojave

    macOS Mojave has a great deal going for it, with lots of new features, new security and privacy safeguards, as well as new apps such as News and Home. But even with all of these new capabilities, a fe...